Troubleshooting

Having trouble downloading and viewing the Lexon LastChecks? Scroll down to the handset that you have and view the suggested resolutions for common problems.

Android

Problem - File downloads but cannot be opened.

Solution - You may need to locate the downloaded PDF file and open it. Alternatively please click on the GIF icon to download an image version of the file.

Blackberry

Problem - File downloads but cannot be opened.

Solution - Please click on the GIF icon to download an image version of the file.

Nokia

Problem - File downloads but cannot be opened.

Solution - Make sure you have a PDF viewer installed. We recommend Adobe Reader LE 2.5 which can be downloaded via Ovi. Alternatively you may wish to click on the GIF icon to download an image version of the file.